All Doodles and Swirls items are handmade to order, unless specified as a ready made item. As such, the turnaround time for each item is around 10 working days. If you need your item for a specific date, please make sure you place your order in plenty of time and let me know in the notes section at checkout.
The product you receive may vary slightly from the pictures on the website as each order is handmade by me.
Shipping costs within the UK are £3.95 for 2nd Class Signed For via Royal Mail. For international orders please contact me for a quote before ordering, however please be aware that there are currently significant delays going through customs and we cannot guarantee a timeframe for your delivery.
We currently offer free shipping for orders over £100 within the UK, and over £150 for international orders.
We hope that you will love your new item, but if you are not happy with it then please contact us within 14 days of the date of posting to arrange a return. Items will need to be returned in the original packaging and in the same condition they were sent in order to receive a refund. Customers will need to pay for their own return shipping, and original shipping costs will not be refunded.
Custom / personalised / bespoke items are not eligible for returns / refunds.
If you have any other questions about delivery or returns then please get in touch via the contact form.